How to File A Claim
Filing a claim is easy. Follow these simple steps.
- Bring the Happy Tails Claim Form during your visit to the Vet clinic. You can download the form here.
- Request the treating Vet to complete the “Medical” section of the form. The fee for obtaining the medical report shall be borne by you.
- Send a soft copy of the completed form together with the necessary supporting documents (indicated in the claim form) to firstname.lastname@example.org.
Income may contact you for any additional documents or information required to assess your claim.
- If you are filing a claim for the first time, please include the following documents:
- Pet’s clinical medical examination report for insurance enrolment
- Records of all required vaccinations
- Latest medical records, if any
- If you have any questions about your claim, please contact Income at:
Telephone 6788 6616 during business hours (8.30 am to 6.30 pm, Monday to Friday. Closed on Saturday, Sunday and Public Holidays) email@example.com